Fraktpolicy

SHIPPING POLICY – JUMPKIDS.SE

Last Updated: 21 June 2026

Shipping Areas

JumpKids currently ships exclusively within the Nordic countries:

  • Sweden

  • Norway

  • Denmark

  • Finland

  • Iceland

At this time, we do not offer shipping outside the Nordic region.

Shipping Costs

Free Shipping

We offer free standard shipping on all orders over 500 SEK after discounts and before any applicable taxes or fees.

Orders Below 500 SEK

For orders below 500 SEK, shipping costs will be calculated and displayed at checkout before payment is completed.

Order Processing

Orders are normally processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

During periods of high demand, processing times may be slightly longer.

Delivery Times

Estimated delivery times:

Country Estimated Delivery Time
Sweden 2–5 business days
Denmark 3–7 business days
Finland 3–7 business days
Norway 4–10 business days
Iceland 5–12 business days

Delivery times are estimates and may vary depending on carrier services, customs procedures, weather conditions, and other factors beyond our control.

Tracking Information

Where available, customers will receive tracking information via email once their order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

Customs and Import Charges

Orders shipped outside Sweden may be subject to local customs duties, taxes, import fees, or VAT requirements imposed by the destination country.

Any such charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information.

JumpKids is not responsible for delays, additional costs, or failed deliveries resulting from incorrect or incomplete shipping details provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer service team as soon as possible.

When contacting us, please provide:

  • Order number

  • Full name

  • Description of the issue

  • Photographs of damaged items or packaging (if applicable)

We will work with the shipping carrier to investigate and resolve the issue.

Delivery Delays

While we strive to deliver all orders within the estimated timeframes, JumpKids cannot guarantee specific delivery dates.

We are not responsible for delays caused by:

  • Postal or courier services

  • Customs inspections

  • Severe weather conditions

  • Strikes or labor disputes

  • Force majeure events

  • Other circumstances beyond our reasonable control

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

JumpKids.se

Email: support@jumpkids.se
Website: www.jumpkids.se